Remote Medical International Data Privacy Framework Statement

Effective on: 22 May 2024

Introduction and Scope

Remote Medicine Inc., doing business as Remote Medical International, and our subsidiaries Remote Medical International UK Ltd.; Remote Medical Canada Ltd; Remote Medical International Kenya Limited; Remote Medical International Tanzania Limited; Remote Medical International Malaysia Limited; Remote Medical International Mali; Remote Medical International Uganda Limited; Ship Security International Limited; SSI Energy Ltd; and Investment License Remote Medicine Inc., (collectively, “RMI”, “we”, “us”, “our”) take the protection of personally identifiable information (“Personal Data”) very seriously. This Privacy Notice (the “Notice”) addresses data subjects whose Personal Data we may receive through our applications and information systems, as well as in the course of providing staffing and support services (collectively, the “Services”).

RMI complies with the EU-U.S. Data Privacy Framework and the Swiss-U.S. Data Privacy Frameworks, as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States. RMI complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. RMI has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) regarding the processing of personal data received from the European Union and the United Kingdom in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF. RMI has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) regarding the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) Program, and to view our certification, please visit   https://dataprivacyframework.gov/

This Statement does not address our processing activities related to our website or our sales and marketing activities.

Data Privacy Framework

For Personal Data processed in the scope of this Notice, RMI complies with the EU-U.S. Data Privacy Framework and the Swiss-U.S. Data Privacy Framework. For more information about RMI’s EU-U.S. Data Privacy Framework and the Swiss-U.S. Data Privacy Framework certification and to learn how we comply with the EU-U.S. Data Privacy Framework and the Swiss-U.S. Data Privacy Framework, please see our EU-U.S. Data Privacy Framework and the Swiss-U.S. Data Privacy Framework located at:

https://rmiglobalsolutions.com/dataprivacyframework or please visit 

https://www.dataprivacyframework.gov/ and

 https://www.dataprivacyframework.gov/s/ participant-search.

Data Privacy Framework Principles

For more specific information about how RMI complies with the Data Privacy Framework Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement, and Liability, please see the relevant sections of the Notices, which describe what Personal Data we process, how and why we process it, whom we share it with, and how we ensure your rights as a data subject are upheld.

Onward Transfer

In the course of business, RMI may transfer Personal Data to third parties located in other countries, some of which may have different standards for privacy and data security. However, before transferring your Personal Data to these third parties, we will either ask for your explicit consent or require the third party to maintain at least the same level of privacy and security for your Personal Data that we do. We remain liable for the protection of your Personal Data within the scope of our self-certification to the Data Privacy Framework Principles that we transfer to third parties, except to the extent that we are not responsible for the event that leads to any unauthorized or improper processing.

Dispute Resolution

In compliance with the Data Privacy Framework Principles, Remote Medicine Inc. commits to resolve complaints related to our collection or use of your Personal Data. EU and Swiss individuals with inquiries or complaints regarding this Data Privacy Framework should first contact us using the contact information listed in the “Contact Us” section.

If you have a question or complaint regarding the covered data, please contact Remote Medicine, Inc. at:

Michael Pursell General Counsel

Remote Medicine, Inc. 1455 NW Leary Way, Suite 400 Seattle, Washington 98107 mpursell@rmiglobalsolutions.com Phone: (415) 734-8949

Data Privacy Framework organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Remote Medicine, Inc. to your question or complaint, please contact the independent recourse mechanism https://edpb.europa.eu/about-edpb/about-edpb/members_en

Binding Arbitration

If your dispute or complaint can not be resolved by us, as described respectively in Annex I of the EU-U.S. DPF Principles, the Letter from the U.S. Department of Commerce’s International Trade Administration regarding the UK Extension to the EU-U.S. DPF, and Annex I of the Swiss-U.S. DPF Principles, an EU, UK, or Swiss individual has the option to invoke binding arbitration to determine whether a participating organization has violated its obligations under the DPF Principles as to that individual and whether any such violation remains fully or partially unremedied (“residual claims”).

U.S. Regulatory Oversight

Remote Medicine Inc. is subject to the investigatory and enforcement powers of the United States Federal Trade Commission.

Changes to this Statement

If we make any material change to this Statement, we will post the revised Statement to this web page. We will also update the “Effective” date. By continuing to use our Services after we post any of these changes, you accept the modified Statement.

Contact Us

If you have any questions about this Statement or our processing of your Personal Data, please write to our DPO by email at privacy@rmiglobalsolutions.com or by postal mail at:

Remote Medical International

Attn: Legal

4259 23rd Avenue West, Suite 200

Seattle, Washington 98199, USA

Please allow up to four weeks for us to reply.

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