Remote Medical International Data Privacy Framework Statement
Effective on: 22 June 2025
Introduction and Scope
Remote Medicine Inc., doing business as Remote Medical International, also known as RMI Global Solutions (collectively, “RMI”, “we”, “us”, “our”) takes the protection of personally identifiable information (“Personal Data”) very seriously. This Privacy Notice (the “Notice”) addresses data subjects whose Personal Data we may receive through our applications and information systems, as well as in the course of providing staffing and support services (collectively, the “Services”).
RMI complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce.” To learn more about the Data Privacy Framework (DPF) Program, and to view our certification, please visit https://dataprivacyframework.gov/
This Statement does not address our processing activities related to our website or our sales and marketing activities.
Data Privacy Framework
For Personal Data processed in the scope of this Notice, RMI complies with the EUU.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. For more information about RMI’s EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) please see our Data Privacy Framework Statement located at:
https://rmiglobalsolutions.com/data-privacy-framework-statement/ or please visit
Data Privacy Framework Principles
For more specific information about how RMI complies with the Data Privacy Framework Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement, and Liability, please see the relevant sections of the Notices, which describe what Personal Data we process, how and why we process it, whom we share it with, and how we ensure your rights as a data subject are upheld.
Right to Access Personal Data
Individuals have the right to request access to their Personal Data that Remote Medicine, Inc. processes. Upon request, we will provide a copy of the Personal Data we hold about the individual, subject to any applicable legal exemptions. To exercise this right, individuals may contact us using the contact information provided in this Notice.
Choices and Controls
Individuals have the right to limit how Remote Medicine, Inc. uses and discloses their Personal Data. We provide mechanisms to opt out of certain uses or sharing of Personal Data, where applicable by law. If you wish to exercise these choices or have questions about how to limit the use or disclosure of your information, please contact us using the information provided in this Notice.
Onward Transfer
In the course of business, RMI may transfer Personal Data to third parties located in other countries, some of which may have different standards for privacy and data security. However, before transferring your Personal Data to these third parties, we will either ask for your explicit consent or require the third party to maintain at least the same level of privacy and security for your Personal Data that we do. We remain liable for the protection of your Personal Data within the scope of our self-certification to the Data Privacy Framework Principles that we transfer to third parties, except to the extent that we are not responsible for the event that leads to any unauthorized or improper processing.
Additionally, Personal Data may be disclosed to third-party service providers, partners, or affiliates to assist with delivering our services, complying with legal obligations, or protecting our rights. These third parties are contractually obligated to safeguard your data and use it solely for authorized purposes.
Remote Medicine, Inc. may disclose Personal Data to public authorities or government entities when required to do so by law, including to meet national security or law enforcement requirements. Such disclosures are made only when legally mandated and in accordance with applicable privacy laws.
Dispute Resolution
In compliance with the Data Privacy Framework Principles, Remote Medicine Inc. commits to resolve complaints related to our collection or use of your Personal Data. EU, UK and Swiss individuals with inquiries or complaints regarding this Data Privacy Framework should first contact us using the contact information listed in the “Contact Us” section.
In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, Remote Medicine Inc., commits to cooperate and comply with the advice of the panel established by the EU data protection authorities (DPAs) and the UK Information Commissioner’s Office (ICO) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF
If you have a question or complaint regarding the covered data, please contact Remote Medicine, Inc. at:
Michael Pursell
General Counsel
Remote Medicine, Inc.
1455 NW Leary Way, Suite 400
Seattle, Washington 98107
mpursell@rmiglobalsolutions.com
Phone: (415) 734-8949
Data Privacy Framework organizations must respond within 45 days of receiving a complaint.
If you have not received a timely or satisfactory response from Remote Medicine, Inc. to your question or complaint, please contact the independent recourse mechanism https://edpb.europa.eu/about-edpb/about-edpb/members_en
Binding Arbitration
If your dispute or complaint can not be resolved by us, as described respectively in Annex I of the EU-U.S. DPF Principles, the Letter from the U.S. Department of Commerce’s International Trade Administration regarding the UK Extension to the EU-U.S. DPF, and Annex I of the Swiss-U.S. DPF Principles, an EU, UK, or Swiss individual has the option to invoke binding arbitration to determine whether a participating organization has violated its obligations under the DPF Principles as to that individual and whether any such violation remains fully or partially unremedied (“residual claims”).
U.S. Regulatory Oversight
Remote Medicine Inc. is subject to the investigatory and enforcement powers of the United States Federal Trade Commission.
Changes to this Statement
If we make any material change to this Statement, we will post the revised Statement to this web page. We will also update the “Effective” date. By continuing to use our Services after we post any of these changes, you accept the modified Statement.
Contact Us
If you have any questions about this Statement or our processing of your Personal Data, please write to our DPO by email at privacy@rmiglobalsolutions.com or by postal mail at:
Remote Medical International
Attn: Legal
4259 23rd Avenue West, Suite 200
Seattle, Washington 98199, USA
Please allow up to four weeks for us to reply.